Booking Confirmation: Confirmation of booking is subject to flight and space availability at the time of booking.
Deposit Requirement: A non-refundable deposit is required upon booking for confirmation.
Balance Payment: The balance payment must be paid as per the listed payment schedule.
Full Payment: Full payment is required 45 days before the trip.
Payment Schedule Compliance: Ensure payments are made in accordance with the payment schedule to avoid booking cancellation or any charges that might be incurred to reinstate the booking.
Program Changes: We reserve the right to change the program depending on weather or road conditions.
Flight Substitution: We strive to maintain all details as originally reserved; however, unforeseen issues with the airline may occasionally arise. In such cases, we take prompt action to secure the best possible alternative, ensuring that your holiday experience remains enjoyable and uninterrupted.
No Refund: While we make every effort to accommodate customer requests, we are unable to offer a refund once the booking is confirmed, unless the issue is due to an error on our part. This policy helps us ensure that we can plan all trips efficiently and effectively. Kindly review our terms and conditions for more details on our cancellation policy.
Postponing Your Trip: Once your booking is confirmed, your slots with the respective travel partners (airline, hotel, etc.) have been secured. Although we will do our best to assist with any changes, we cannot guarantee that adjustments will be possible.
Early Bird Promotion: We always aim to offer you the best deals possible, but sometimes unforeseen circumstances arise. While we work hard to maintain the prices we've promised, changes in schedules, prices, taxes and other factors may occasionally occur. In such cases, we'll give you the option to either adjust your travel dates to better align with your budget and preferences or receive a full refund.
Once we have receive the final confirmation from the airline, early bird promotion status will be removed from your booking.
Important Note This fare is exclusively for Malaysian only.
